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ITEM Technology
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Cloud Services
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ITaaS (IT as a Service)
Don't hesitate to contact us
Call Us
+359883333651
Write to Us
office@item-tech.com
Office hours
Mon-Sat 9:00-18:00
ITaaS (IT as a Service)
HelpDesk
• Up to 24/7 user contact point
• Handle the 1st level IT issues on a call or ticket
• We can act as second-line for resolving complex IT issues
• Monitoring of your IT infrastructure and proacting activities
Performance monitoring
• Monitoring your IT infrastructure and contacting Third-party vendors or support companies if needed. Dealing with your pre-defined SLA’s.
Performance monitoring
• We can describe your existing IT processes and offer you improvement
• We can fully design your IT processes and develop service lines
IT Team as a service
• We can provide you a full set of IT experiences team members on a lease base and continue your daily IT operations
