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Service Details

ITaaS (IT as a Service)

HelpDesk

  • • Up to 24/7 user contact point
  • • Handle the 1st level IT issues on a call or ticket
  • • We can act as second-line for resolving complex IT issues
  • • Monitoring of your IT infrastructure and proacting activities

Performance monitoring

  • • Monitoring your IT infrastructure and contacting Third-party vendors or support companies if needed. Dealing with your pre-defined SLA’s.

Performance monitoring

  • • We can describe your existing IT processes and offer you improvement
  • • We can fully design your IT processes and develop service lines

IT Team as a service

  • • We can provide you a full set of IT experiences team members on a lease base and continue your daily IT operations